email archiving

FileStore Email Archiving

What is Mailstore?

MailStore is an email archiving solution that enables organisations to capture, manage and analyse their email related information.

What does MailStore provide?

MailStore automatically captures email messages (and attachments) and files them in a single, centralised email archive system in a fully text searchable format.

Emails are accessed by a .Net based web browser client which gives platform independence and allows access from any location.

Searching is fast and can be performed on one or more search fields and/or the full text searchable contents. Attachments can be made searchable by using OCR technology.

When linked with FileStore EDM emails can then be accessed from the same FileStores.Net web client interface and seamlessly integrated with all of your other business information such as scanned documents, faxes and MS Office files.

Email compliance

Both legal, mandatory industry and internal procedures all require full audit logs to be retained on email communications. MailStore keeps a full audit log of everyone who has received, sent or even viewed specific emails and the audit log cannot be changed.

When teamed with FileStore Active Compliance module emails can be monitored for 'trigger' keywords or phrases, which could pose a compliance risk. This allows compliance officers to be instantly notified of any potential issues and actively address them before damage is done.

Benefits and features

  • Compliance: MailStore aids compliance with SOX, FSA, Internal Audits and other legislation
  • Improved email management: Allow fast access to emails and their attachments
  • Reduce storage costs: Eliminate local PST files, set active mail server policies
  • Improve information access: Coordinate email access with EDM, CRM, ERP and other business applications
  • Pro-actively manage email content: Alert compliance managers to email misuse
  • Reduce legal discovery costs: Quickly produce evidence lists in the event of legal action
  • Manage records: Allow management of information to ISO15489 best practices

MailStore compresses emails and their attachments to as much as 1/100th of their original file size.

Emails are filed with security restrictions based on people/mailboxes, but additional access can also be allowed to specified users emails for senior managers or compliance managers based on pre-defined company rules.

Find out more about MailStore email archiving

For more information about MailStore email archiving please call us on 01753 616720 or complete our contact form for a fast, tailored response.